Field memory
for operational teams

Lufios agents reach the right people on WhatsApp, Slack and email to surface the reason behind every ERP and BI anomaly, then turn it into trackable follow ups and a searchable operational memory.

Dashboard shows what happened.The "why?" lives in the field.

Your dashboards point to the problem.

Operations OverviewMarch 2026
Sales Drop
12%
$310K vs Feb
Overdue
$890K
↑ 18% in 2 wks
Low Stock
3 SKUs
critical
Aging Buckets
0–30 d38%
30–60 d24%
60+ d38%
Total Overdue$890K
Top Sales Drops · Last 30 Days
Apex Corp$320K↓ 28%
Summit LLC$195K↓ 22%
Vantage Inc$180K↓ 18%
Delta Industries$285K↓ 15%
Horizon Tech$210K↓ 11%
Crest Holdings$120K↓ 9%
Pacific Co$98K↓ 7%
Combined Loss$310K

But the cause is in your team's memory.

Your warehouse manager knows
Why deliveries couldn't be received today. The warehouse was flooded and can't accept goods for 3 days.
Your field sales rep knows
Why your biggest customer's order volume dropped. A competitor brand just launched a cheaper campaign.
Your collections specialist knows
Why a customer is 10 days late on payment. They just opened a new store and have temporary cash flow issues.
Your supply planner knows
Why the goods arrived 5 days late versus the expected supply lead time. The supplier had a production issue and dispatched the truck late.
Your IT specialist knows
Why this website still isn't live. The requested visuals couldn't be finalized in time and the launch slipped one more sprint.

How does Lufios
collect field context?

Step 01

Watches your anomalies, learns your team

Lufios continuously watches the KPIs, anomaly outputs, and reports you already track in Tableau, Power BI, your ERP, or SQL. It learns your team and knows who covers which customer, region, supplier, or warehouse, so the right person hears about the right issue.

01
KPI / Anomaly Sources
TableauPower BISAPExcelSQL
StockSKU-3392 stock 0 · 8 orders blockednow
SalesApex Corp revenue down 28% MoMnow
ARInvoice #4821 · 68 days overduenow
Lufios learns who handles what
Your Team
J
Julian Reed
Field Sales Rep
12 customers · West region
S
Sophia Chen
Collections
31 open invoices
M
Marcus Bell
Warehouse Manager
Brooklyn depot
O
Olivia Park
Supply Planner
6 active suppliers
02
Step 02

Ask the right person on their channel

When an anomaly fires, Lufios reaches the person who knows on WhatsApp, Slack, Teams, or email. No new app to learn, no forms to fill out. Just a focused, contextual question on the channel they already use.

L
Lufios
asking Burak · warehouse lead

Hi Burak. SKU-2201 has been sitting idle for 45 days at Istanbul warehouse. Anything you'd flag?

08:02

Customer ABC pushed their bulk order to Q3. We can transfer 200 units to Ankara to balance demand there.

08:11✓✓

Logged. I'll re-check the transfer status next Monday.

08:11
Step 03

Capture the answer, follow up automatically

Replies become structured records: root cause, affected entities, who is responsible, what was promised, when to follow up. Lufios remembers everything and surfaces history when problems recur.

03
MEMORY RECORDcaptured 2h ago
Reply

"Competitor launched a 15% off campaign last month. I'm visiting Apex tomorrow to renegotiate."

Julian Reed · Field Sales · WhatsApp · 09:18
Root cause
Competitor pricing
Affected
Apex Corp · $320K
Owner
Julian Reed
Promise
Visit Apex tomorrow
Follow-up
Fri · 09:00
Status
Open · tracked
Lufios will re-ask Friday after the visit

Offload your morning chasing routine as a manager

Anomalies become questions.
Replies become records.
Records become a memory you can search.

Ready by 8am
Natural partner
No new apps
API coming soon
What changes for you

The 40 open threads stop living in your head. Lufios holds them all and surfaces each one when it needs you.

As tasks
Waiting2
Legal
Vantage Inc. $125K receivable
S
Sarah M.
in 2 weeks
Supply
Container held at customs
A
Alex P.
Friday
In progress2
Stock
SKU-2201 transfer to Ankara
W
Warehouse
Today
Supply
38 delayed orders follow-up
P
Procurement
Tomorrow
Done2
AR
Apex Corp credit limit cut 50%
M
Mehmet Y.
Yesterday
Stock
SKU-1455 15% discount applied
W
Warehouse
2d ago
As database
anomalies·6 rows
live
idsource_analysisanomalyasked_toasked_atresponsestatus
#A106ARApex Corp 68 days overdueMehmet Y.2026-05-08 07:12Credit limit cut 50%done
#A105StockSKU-2201 idle 45 daysWarehouse2026-05-08 07:00Transferred to Ankaradone
#A104Supply38 orders delayedProcurement2026-05-07 09:15Alt. supplier approveddone
#A103LegalVantage Inc. $125KSarah M.2026-05-07 09:15Legal process initiateddone
#A102StockSKU-1455 idle 32 daysWarehouse2026-05-06 07:0015% discount applieddone
#A101SupplyContainer at customsAlex P.2026-05-06 08:30Customs cleareddone
SELECT * FROM anomalies WHERE status = 'done';
  • Watches your data and routes each anomaly to the right person across channels
  • Parses replies into root cause, owner, promise, and follow up date
  • Logs everything as a searchable operational memory you can query later
  • Runs the off record field work for you, collecting the data your ERP never sees
For agent developers

Every field reply lands typed, structured, and queryable. Build your own ops agents on top through the upcoming API.

#makesmthagentswant

Why companies choose Lufios

Hours back every morning

Traditional
2 to 3 hrs
chasing the field
With Lufios
67 min
answers ready at 8am

Managers used to burn two to three hours every morning chasing the field for the reason behind every anomaly. Lufios runs that loop overnight, so the answers are already on your screen at 8am.

The 45% your ERP can't see

Data your operations need
55%
0%
ERP / SQL / BI
what your data tools see
Field, captured by Lufios
the part that used to be lost

ERP, SQL, and BI carry only about 55% of the data your operations need. The other 45% lives in the field, in WhatsApp messages, phone calls, your team's heads. Lufios closes that gap and turns it into structured records.

Real answers, not ML guesses

Root cause accuracy
ML / forecasting~40% trust
Lufios~0% trust

Pure ML root cause guesses what might have caused a dip from data alone. Lufios asks the person who actually saw it, in their own words, and writes the answer down as a structured record.

Frequently Asked Questions

How Lufios captures the field context behind every operational anomaly.

Lufios is a field memory layer for operational teams. When ERP, BI, or SQL data shows that something is off (a sales drop, a stock out, a late payment, a delivery delay) Lufios reaches the right person on WhatsApp, Slack, Teams, or email, asks the question that surfaces the real cause, parses the answer, opens follow ups, and stores the result as a searchable operational memory.

BI tools show you what happened. They are very good at surfacing the number that broke. Lufios sits on top of those signals and goes after the why, which lives in people's heads, not in the database. We do not replace dashboards. We close the loop between a dashboard alert and a documented field cause.

No. Lufios reads from your existing ERP, SQL, API, BI dashboard, Excel report, or any KPI logic you have already defined. SAP, Logo, Mikro, Netsim, anything you run today stays exactly where it is. Lufios is the layer that captures the human context your ERP cannot store.

During setup we map your team, regions, customers, suppliers, and SKU ownership. When an anomaly fires, Lufios routes the question to the person closest to it (the sales rep, the regional manager, the warehouse lead, the planner, or the finance owner). If that person says "ask Ayşe," Lufios reroutes. If nobody answers in time, it escalates.

No. Lufios uses the channels your team already lives in: WhatsApp, Slack, Teams, and email. Questions are short and contextual. No long forms, no new dashboard. The field replies in a sentence or two, and Lufios takes care of the structuring.

Every closed loop becomes a structured record: which anomaly fired, who was asked, what they answered, the root cause category, the customers, SKUs, regions, or suppliers involved, who is acting, what was promised, the follow up date, and whether the same issue has happened before. Managers stop asking "why did this break again?" because the answer is already searchable.

Security is foundational. All data is encrypted in transit and at rest. We never use your data to train AI models and we do not collect personal data. Lufios works exclusively with business and operational data. We are GDPR and KVKK compliant, with SOC 2 and ISO 27001 in progress.

Team collaborating

Intelligence first, process follows.

Learn more